Tuesday, April 07, 2009

Policy Vs Humanity

“When things start going wrong, every company starts cutting corners.”

That’s one of the beautiful lines that one of my managers quoted regarding the company making stricter and stricter policies day by day.

So, there I was, sitting in the company bus one day, minding my own business, when I overheard a row between fellow colleagues. Apparently, one guy had kept a note book on a seat and a lady had sat on the seat ignoring the note book’s significance (read ‘reservation’). So when the guy came back to his seat, he was given his note book but not the seat because the lady steadfastly refused to move from the seat as she justified that the seat rightly belonged to her and not to the guy who had just kept a note book. But the guy argued that he had come first and since he had a pressing job, he had to go out for a few minutes but he didn’t want to relinquish his seat and so he had kept the note book so that others wouldn’t occupy it. Then, the girl informed him that as per the company policy, nobody is supposed to reserve seats in the company bus. Now, the guy cant talk back on her because she quoted the policy, so he just said that what she had done was not right and finally got down the bus as there were no empty seats for him to occupy.

My thoughts on this interchange: I agree with the guy. What she did was not right. All policies do not make sense and some of them have to be taken with a pinch of salt. Of course, it depends from person to person. If I were in that girl’s position, I would have seen that note book and dutifully left that seat alone instead of occupying it. After all, there is policy, and then, above all, there is humanity.


harini said...

Hi Harsha,

What I probably would have done is sit until the guy turns up and then probably give the seat back to him.
I vote for that guy if he had reserved it by himself. If it was something he took help of his friend to do that and then arrived in leisure, sorry for that guy.


Harsha S Rao said...

I agree with you. I would have done the same thing as you.
Of course, one should only think good about others, and since one isnt in picture when the seat is reserved, one can only assume that the seat was indeed reserved by him...