Wednesday, February 23, 2011

The AC Service Boy

In an AC compartment, the service boy – the person who provides the bedspread and the pillows and manages the air conditioner – is made to sleep just outside the AC zone. That is so miserly. How much more AC will another few feet take up.

Friday, February 11, 2011

One Day in a Meeting...

We once had a meeting with some important dignitaries. The dignitaries were in location A and we were in location B. We were about a 100 of us in location B and the dignitaries in location A could see us through videoconference. For almost entire duration of the meeting, the camera in location B was focused on the powerpoint which the dignitaries were referring to and for that duration, the dignitaries never looked at location B’s video.

Just at the very end of the hour’s meeting, a guy in location B pressed the switch corresponding to his seat (there is a switch in everyone’s desk used to enable the microphone so as to ask questions). What happens when the switch is switched on is that the camera starts to focus on the person who pressed the switch because the camera expects him to speak. But the person who pressed the switch had no intention of speaking. He merely pressed the switch out of boredom but was now suddenly shown on big screen visible to everyone in location A and location B instead of the powerpoint.

It just so happened that in the frame that the camera focused on the person, two ladies were also visible who were sitting in the prior row and these two ladies were dozing away to glory. They were dozing in such style that one could easily make out they were sleeping for the entire duration of the meeting. Their near-horizontal orientation in their seats gave evidence to the fact that they had not been hearing a word of what the dignitaries were saying since beginning. Safe in assumption that the location B’s camera was focused on the powerpoint and would not be wandering across the room, these two ladies had compromised on their vigil.

Murphy’s Law. For the duration of the meeting, the dignitaries never even saw location B’s video but at the exact juncture when the camera was focusing on the person (and the two sleeping ladies in the background), the dignitaries turned to location B’s video and asked ‘Any Questions?’ They saw the sleeping ladies on the screen and gave a wry smile while the audience in location A giggled.

Another person in location B had quick presence of mind. He immediately realized the gravity of the situation and pressed his own switch so that the camera shifted its focus onto him although he too had nothing to speak. A non-speaking attentive person is better than two sleeping ladies. Alas, this switch to the new person was not seen by the dignitaries. Someone in location A had asked a question and they got busy answering that question.

The whole incident was profound in several ways.

~ There were 90 odd people really attentive for the entire duration of the meeting in location B but still an impression would have been created in the dignitaries’ minds that attendees in location A were sleeping. What an irony.

~ The two ladies became a laughing stock of location A and a big embarrassment for location B just because some guy near them pressed a small red button out of curiosity and boredom! Butterfly effect.

~ Only one guy out of 100 had the presence of mind to act quickly; to press his own red button to save the entire location B’s reputation although in vain. And this person did not belong to senior management nor was employed as highly skilled. In all probability, his pay scale belonged to the lowest slabs in comparison to everyone in that meeting hall. And yet he did what 100 of us so-called 'skilled employees' never thought of doing.

Wednesday, February 09, 2011

Ear"shot"

On my way back from office today in bus, I was sitting next to a woman who was sitting next to another woman and although I wanted to sleep desperately I couldn’t because these two women were talking in not-so-hushed voice all the way from office to my destination. And it was not just “talk” talk but it was filled with venom against their respective husbands, about how their husbands were spend thrift, how horribly they managed the home, how stupidly they bought groceries, etc. Each person was giving one example after the other and it was as if they were trying to better the previous example.

I reflected the same thing happening to my life and I couldn’t imagine a minute of it. None of the grouse points the women complained I did – so I cannot imagine my wife saying the same against me. And even if I did, I doubt if my wife would rant about them all in an hour’s dialogue with her friend in a public place. Its imperative that husband and wife stand together as a wall in a marriage instead of speaking behind each other’s back negatively else its no longer a happy married life.

To be fair to the women, some of the complaints they had against their men were in some ways valid and the hubbies seemed nutty to behave the way the women said they did. I wonder why some hubbies are so nutty. I guess the ego factor kicks in when they suddenly find themselves married! I pitied the women that they were leading such terrible lives. And perhaps they were talking (in local dialect) so easily assuming the I was not a localite.

Just like software projects, I feel there should be a family auditing process once in a year to ensure that families run smoothly! After all it is important not to pile huge amount of garbage every day, not to waste water, electricity unnecessarily, etc. too. [Some of the grouse points included these!] Have cameras in the house for a week or so to monitor the workings in the house! Like a reality show!

I didn’t have the guts to stand up and ask them not to discuss about their personal grouses in public places but I guess it was etiquette that stopped me. After all, I should mind my own business. There was so much negative energy in that one hour that by the time I got out of the bus, I was feeling sick of it all. If this is what I felt for one hour, imagine their whole lives filled with it! No wonder divorces are on the rise!

I guess I should take cotton to plug my ears shut next time I want to sleep in bus…

Thursday, February 03, 2011

The Hope

When I was leaving office to home today, I passed a cubicle where a client interview was going on. The interviewee was telling about himself. He mentioned a product based company from where he had had his previous experience as a Test Lead. In my brisk pace, I moved on and did not hear the rest of it. But it made me wonder why anyone would want to come to a service based company from a product based company especially in the Testing Domain. While I walked on, I mused. The answer came soon enough.

The United States of America. A Hope.

I continued to walk and then wondered why some of my ex-colleagues who were also Test Leads moved to a product based company. Strangely enough, in most cases, the reason was still the same, but twisted.

The United States of America. A Hope Shattered.

Tuesday, January 25, 2011

Back-to-Back 'Never-Before's

Immediately after graduation (more than eight years ago), I searched for a job. I saw an ad in the newspaper for fresher recruitment for a call center job and I attended it. I scraped through the written test and was asked to undergo a second round of interview. This interview was conducted by an external agency which concentrated more on everything that was related to audio - like voice modulation, accent, grammatical correctness, etc. Prior to this interview, there was a brief 10 minute presentation given by one of the members in this external agency for all those who were about to undergo the audio interview.

This presentation was mind blowing. It was like a ‘never-before’ experience for me. From the beginning till the end, the presenter kept us all in rapt attention at the same time cracking sufficient jokes to diffuse our tension. The way he spoke, the way he moved his hands, the way he smiled – it was like a live performance on stage. He was basically giving us the heads-up on the interview and all the necessary instructions. But each such instruction was filled with wit and hence it stayed in the memory. At the end of the presentation, I was in awe of him and admired his profession and the way he was executing it.

It just so happened that I flunked in that second round. But within a week the same call center company visited my college for recruitment. Again I cleared the first round and again I was asked to attend the second “audio” round in the same external agency. Again there was a presentation.

To my shock, the same presenter said the same sentences, the same words, the same jokes with the same body language! It was indeed a stage play! He was like an actor. I initially had presumed that all he was saying was impromptu but in reality it was more like a practiced enactment! Then I figured that he would be giving the same presentation about 20 odd times during the day five days a week all through the year for different batches. That was his job!

Now, how boring can that be! My whole perception of him and his profession underwent a complete turn around! I was no longer in awe of him or his profession! In fact I was feeling a trifle disappointed and even sorry for him.

Funny. What enthralled me in the first time disappointed me the next time. It was something I had not experienced before. So, it was again a ‘never-before’ experience!

:-)

PS: This time I cleared the second 'audio' round and after one more round of interview, I got my first job.

Monday, January 17, 2011

A Thank You Note

There are multiple theories and stories and names regarding 'Who invented the first diaper?' but whoever it is, bless his/her soul!

What an invention! A BIG thank you!

:-)

Home and Work

During childhood "Home Work" is such a dreaded phrase.
During adulthood "Working from home" is such a welcome phrase.

:-)

Wednesday, January 05, 2011

On "Wings of Fire"

I recently finished reading the celebrated book ‘Wings of Fire’ depicted on the life and works of Dr APJ Abdul Kalam.

It is a wonderful book that made me think a lot. To imagine that a person who hailed from such a small house (picture depicted in the book) rising to such an extent as to become the President of India is simply unimaginable. After having read that book, I was not sure if I was inspired or demotivated. Inspired because he has brought the country to forefront in Defence Technology; Demotivated because I feel as if I have achieved nothing till date.

The best part about the book is it gives life to many eminent personalities which were but just names in the history. Vikram Sarabhai is someone I had just read about in the books but never gave a thought but after reading this book, I realized what a great personality he was. I was personally very touched when I heard about his death in the book. Ditto with Prof Brahm Prakash. Like wise, the book showcases and appreciates so many great personalities that at one point you feel as if you are reading about the Leading Scientists of India rather than just about Dr APJ Abdul Kalam! (Footnote: Apart from Mrs Indira Gandhi, there is no notable mention of any eminent lady-personalities / female-scientists in the book – a food for thought on it’s own!)

During the post-Independence era, it is possible that one had thoughts of improving one’s country. But somehow I feel that we are now living in an era when we want the world to be a better place and not just country. Look at Earth Hour. Likewise, so many countries are working in harmony to churn out new products in shorter span of time making best use of the daylight across the globe due to the Earth’s rotation. As they say, the world is flat now!

But there were sections in the book which miffed me. At one point, Dr Kalam mentions that professionals going abroad and settling down in foreign countries is not a thing to be proud of (not same words but that’s the gist). Well, I don’t know about that. Doesn’t it speak volumes for Indians to compete in the global arena and not just compete, but come out successful to such an extent that it jitters prominent World Leaders to ask their countries’ younger generation to buck up?! Isn’t that an achievement? To view the fact that one goes abroad and settles down for a comfortable life is just an aesthetic outlook. The effort and struggle that has gone into competing in the Global Workforce is something to be noticed and appreciated.

What about me (and millions like me)? It is not without struggle that I have managed to be what I am. It is not without effort that I have managed to get accolades from professionals across the continents, to work in and amongst professionals across the world and still be appreciated (I am speaking on behalf of millions of Indians here). Isn’t that an achievement? Or is it an achievement only if we get Bharat Ratna?

What about family life? It is not easy to have a family life and a professional life. Each demands a significant section of life and to come out successful in both is an achievement on its own. Again, to view marriage life as a walk in the park holding hands is just an aesthetic outlook. The effort and struggle that goes on to walk the tight rope of family life as well as continue to excel in work is a challenge in itself which perhaps Dr Kalam never experienced.

To think about rockets and missiles 20 hours a day, 365 days a year is indeed laudable. But is that all life is about? We get only one life. Should we not experience every bit of it instead of working up ourselves to such turmoil as to deliver the goods and achieve great heights?

But I guess it is such thoughts as these that differ me from great personalities! If we have people just like me, and we never had people like Dr Kalam, we wouldn’t have been safe from enemies and leading such a peaceful life as we are now.

Frankly, a big Thank You to Dr APJ Abdul Kalam for highlighting the progress of Indian Space Research Program and for his efforts in making India what it is. The thought that came to my mind repeatedly when I read the book was the thought that always comes to my mind:

Endaro Mahanubhavulu Andariki Vandanamulu.

PS: Janani, a good friend of mine, after reading the book asked Dr Kalam a question that is common to every reader. The question and Dr Kalam’s answer is reproduced [with permission from Janani] below to stop further readers asking same question to Dr Kalam!

On 7/15/08, Janani Krishnan wrote:
Dear Sir,

I just finished reading the book "Wings of fire". I found it very interesting and inspiring. The thoughts expressed in the book are profound and your personality is very motivating, the characteristic that stands out among many, is your simplicity. However, towards the end of the book a question started taking shape and i could not come up with a convincing reply. At this point, i decided to write to you. I would consider myself very lucky, if you would clarify this nagging doubt of mine.

There is no denying the fact that its the effort of all the scientists working ardently towards the technological advances which has put India on the global map. Like you have said in the book, this proved to the world India's capability and capacity to develop and successfully implement many an indigenous techniques and inventions, to be able to be on par with developed nations. The term "Missile man", as you are fondly known to us, indeed does complete justice to your dedication and devotion to work. Thank you for setting such high standards for us and being the personality whom we can look up to!

The question that is troubling me is this - Missiles, the main objective of one is destruction! If in future there is an outbreak of war (God forbid), then wouldn't these missiles be put into use? Wouldn't millions of people die in the process? Of course, that would be only to defend ourselves, But, ultimately it is used for destruction! I have read somewhere (I am not sure how much of truth is in this piece of information) that Alfred Nobel, was disillusioned and depressed because he felt guilty that his invention - the dynamite - was responsible for the death of numerous lives. The reason for him to have donated his fortune towards the Nobel Foundation was to appease this guilt. Sir, my question to you is, would you also feel the same if a scenario like this should occur? If one devotes one's entire life and energy towards a goal which may ultimately serve the purpose of destruction, is it justified? Can you please give me your view point on this.

I have put down my questions and doubts as they occurred to me. Please do forgive me if there is anything offensive in the content of this email.

Thanking you
Janani

On Wed, Jul 16, 2008 at 2:52 PM, Abdulkalam APJ wrote:

Dear Janani,

Thank you for your mail. Technology is double edged weapon. It can be used for societal upliftment and also for destruction. Technology basically is innocent. It is how the political system use as the technology. If there is an enlightened user, there is no damage to the society. We always hope, we will have enlightened uses. My association with missile is purely scientific. In that science process I have no regrets.

Greetings and best wishes
Kalam

Saturday, January 01, 2011

On Track

Start Date : 1-Oct-10
End Date : 31-Dec-10
Number of working days : 64
Number of days worked : 46

The 4-day week still looks tempting for 3 more quarters!

:-)

Friday, December 31, 2010

2010 - 2011

Today is the end of a week.
Today is the end of a month.
Today is the end of a year.
Today is the end of a decade.

2010 - what a year it has been!

Here's welcoming 2011.
A year that starts with 1.1.11 should surely be special!

A very happy new year!

:-)

Monday, December 20, 2010

Being Samaritan Vs Getting Mugged

At about midnight, couple of days ago, I was driving in my car near BEL circle when I noticed a girl in her twenties wearing an exquisite western dress which was very catchy. It was dark and she was standing near a pole. I could not see her face. Anyone could see that she was not a prostitute because Indian prostitutes do not wear dress like that. It was neither the time nor the place for a girl to be out on the streets let alone in such captivating attire.

Just when I was thinking so, I saw her stagger. It became clear to me then that she was drunk. She was hopelessly drunk and on the verge of falling in the ditch. Doubtless, she belonged to the affluent category that could not just afford an expensive dress but also soak oneself in the spirits.

I was speeding and I zoomed away thinking how unfortunate that she was in such a state. Any one can use her at such a night to one’s own means and her life will be virtually smeared forever. Such a pity. Well, to be fair, she would have brought it on herself if she is so senseless as to roam around drunk at midnight.

I then wondered if it was right on my part to speed away instead of assisting her and taking her to a safe place until she regained her senses or at least inform the cops about her. But who knows what her true intentions were? Perhaps she was just acting just to catch some gullible men and then mug them at gun point with the help of a hidden accomplice as soon as the car stopped.

If only this world was devoid of bad elements, it is so easy to decide and offer help. But for this small-but-powerful percentage of criminals, many a needy go helpless even from the large-but-fearful percentage of Samaritans.

Quote of the day

"What man is a man who does not make this world a better place?"

~ Kingdom of Heaven

Saturday, December 18, 2010

A Welcome Note

When we went to Paaparapatti (also called Dakshina Manthralaya) in January this year as part of a routine weekend outing, the priest blessed us thus: “Santhaana praapthi rasthu” roughly translating to “May you have an offspring”. Soon after, my wife had to attend a naming ceremony in Haveri. In such ceremonies, elders bless newly married women with a glass of milk to bear children. My wife was the newest married women in the group and hence was asked to drink the glass of milk. A belief perhaps but it definitely made my wife special!

Feb 17th was a special day not just because it was 2 years since me and my wife met but also because we came to know that we were going to become parents. She woke up that day at 5 am puking and we knew the reason even before the pregnancy test showed the ultimatum.

What followed the next couple of weeks was a nightmare. Her nausea worsened to such an extent that even few drops of water would not stay for more than few minutes. Many people scared us saying that it will continue for all the remaining eight months for some women. Needless to say, she became dehydrated and was hospitalized. I had done enough google research to know that she was admitted for “Hyperemesis Gravidarum.” Miraculously, three bottles of IV drops and other medication she received for one full day completely cured her nausea. She then had her first scan and the baby’s heart beat was exciting and exhilarating, going lub-dub lub-dub…

Then came the “Information Gathering” part. We got hooked on to babycenter. This is one of the most useful websites I have ever come across in my life. It also has an Indian version. It has A to Z of information on pregnancy and childbirth. It also has some awesome 3 min videos of how the egg is penetrated, how an embryo is formed, how male and female foetus develop, how the foetus develops through the nine months, how it comes through the birth canal, how the cesarean operation is conducted, etc. It has week by week update and it became a ritual for us to sit in front of the website every Sunday to understand completely what was going on in the womb and how we could make baby’s life easy. Babycenter bridges the common man to the complicated gynecological medical world in a beautiful, seamless manner and makes it enjoyable and entertaining. It definitely was a ‘look-forward-to’ throughout the nine months. It was like driving on a highway looking forward to the milestones that come up every mile! It also made me realize that a woman’s body is biologically mind-blowing!!

The mid trimester (May to Jun) was uneventful and comfortable except that we drove once on a 100 km stretch on a two-wheeler much to many a chagrin! Every last Saturday of the month was booked for Doctor visit and it became a nice pattern, especially checking the weight part. Our gynaecologist Dr. Latha Venkataram was simply amazing. Just her presence was soothing. She was oozing with energy and efficiency. Her words were like a balm. We had couple of ante-natal classes to listen about the dos and donts, and to discuss everything under the sun with our team of reassuring five doctors.

When I mentioned about “Many gave good news”, my wife was one of them! In July, we celebrated our second wedding anniversary (plus “Babymoon”) in Chikmagalur. What was supposed to be a relaxing getaway became adventurous trip because of unprecedented hill-climbing and steep roads. Nevertheless it was worth it. [PS: I didn't post the Chikmagalur trip details until the baby was safely born lest be scolded for undertaking such a dangerous trip at such a time of life!]

Looking at my wives’ “baby bump”, some said “its gonna be a boy” and some said “its gonna be a girl” and each had their own proving evidences but its not a thing to be believed. In the ninth month, a week before delivery, a relative asked if we were in the sixth month! That indicates how much the “bump” was! Keeping track of the bump progress was also interesting! Pregnancy which was ‘normal’ all through suddenly became slightly complicated in the 38th week with amniotic fluid becoming less. With kid being in the ‘breech’ (head up) position, a cesarean was inevitable. Alas, all those exercises and yoga meant for natural delivery went for a toss!

C-section had its pros. We could be prepared, we could give a date and time of our convenience and practically no labour pain. Only flip part was that I was not allowed inside the OT. So, couple of days before the operation, we went to a number of famous eating joints so that the would-be mother could enjoy the best of the best cuisines prior to the months of post-childbirth eating-restrictions. As it occurred, C-section was a blessing in disguise because the doctors found a minor fibroid after removing the baby. So, if the baby had come through the natural birth canal, my wife had to undergo a surgery anyways - after months of excruciating pain - to get the fibroid extracted. So, our daughter, by turning upside down wrongly on the 38th week, assisted us indirectly in identifying and removal of the fibroid!

Finally the baby landed on my arms on Oct 11, 2010 – exactly 2 years and 3 months after we got married. She was born at 1059 hrs and weighed 2.7 kgs. Many people asked me if I felt happy about having become a dad but my only emotion was a huge relief that things had gone well.

But I was happy for another reason: Even before my wife went inside the OT, I had informed her that that day being a special day (because of the birth of our daughter!), Sachin will hit a century (when he was still in 44) and after her delivery, sure enough, I was told that he had hit his 49th Test century! For me, this was almost expected, after the phenomenal 200* he hit a week after the news of conception! Surely our daughter has brought good luck to Sachin! :-)

Next couple of weeks was grueling. The once-in-two-hours feed was very tiring for the mother. Added to that, there is child bath, medicine, diaper-changing. It was a 24 * 7 activity that became slightly better only after a couple of months when the baby could withstand without milk for about 4-5 hrs at night. Right about then, it started smiling and it’s smile, as I already said, melted the annoyance of sleepless nights.

Choosing a name for our daughter was not very difficult. My wife and I didn’t have to pore over books or internet. It was a name that we both liked - since almost a year. Whenever we discussed about having kids, I kind of had a feeling that we were going to have a daughter, and this name was the most preferred. But it got officialized only two months later at the naming ceremony.

The name has a tangential reference in Vishnu Sahasra Naama [which both of us are devoted to] (verse 32). The name is one of the 72 Melakartha Raagas [41st]. The name is part of the pallavi of Paalinthu Kaamaskhi song which we both like. The name means Purifying, or The Great Purifier.

The name is Paavani.

With this, I welcome my daughter to this best of best worlds and sincerely wish all the very best in her life to achieve great heights. I just hope my wife and I can give her the right momentum and platform for her to soar.

Amen.

Thursday, December 16, 2010

Quotes of the day for "Abroad"

A friend: "Why live like an orphan abroad when we can live amongst family in our native land?"

***

Wodehouse's The Coming of Bill: "Why go abroad when you have not yet seen the wonders of your native land?"

***

Hmmm, food for thought...

Sunday, December 05, 2010

It is not always what it seems

I could not understand why there are so many ads to World Cup Cricket starting Feb 2011. There are huge hoardings put in most parts of the city highlighting 2011 Cricket World Cup to be broadcast by a few Sports Channels.

I could not imagine why anyone would want to spend lakhs of rupees on advertising an event which will be a mega success anyways even without any advertisement. Then I realized that the real motto of the advertisement is not to woo the already-cricket-frenzy-public to watching cricket on their channels: it is to save tax under the bracket of Advertisements and Marketing.

***

A person is in ground floor. He wants to use the elevator. The display shows that the elevator is currently in Floor 2. He presses the button. The display starts descending: it reads 1 and then 0. As the door opens, he moves forward to enter the elevator only to find that there are people in the elevator who want to exit. So he gives way, a little taken aback to find people in the elevator.

He was taken aback because he was under the impression that the elevator descended because he had pressed the button. But, without his knowledge, there were people filtering into the elevator in Floor 2 at the exact same time and they had pressed the Level 0 button. So the elevator had descended from Level 2 to Level 0 not because he had pressed the button but because the folks at Level 2 inside the elevator had pressed the Level 0 button.

***

Just goes to show there is more to this world than that meets the eye...

Tuesday, November 30, 2010

Private Work Room

For the last couple of days, my PC in the cubicle has conked out. As an alternative, I am given a PC in a big conference room which is generally used for meetings. Such same conf rooms are also used as work-areas by the big bosses of the industry. Since it is not a common practice to use large conf rooms for project teams to discuss projects on a day-to-day basis at offshore, I am hardly bothered and I get to sit in the conf room without any disturbance.

After being used to the din of the surroundings, it comes as a pleasant surprise to sit in a very quiet place and work. Concentration is easy. With no one to stop by in the cubicle for idle chat, work gets done faster. The fan is all mine and not shared by my cubicle mate. The electrical switch for fan and light is just a few feet away and not across the floor.

I had read in many novels how important men stood in front of the window and gazed out with deep thought. I sometimes feel like doing the same. When in deep thought, I just walk across the conf room and stand looking out the window. The greenery beyond the window is pleasant to stare at intervals. The rush of the winds could be seen in the trees. At times, the howl of the wind could be heard too. The hue of the November sky has always been my favorite color.

There is a big board which I can use to discuss complex logic with my team. There is a phone which can be put on speaker and many more options. There are number of chairs in the room – so everybody in the team can have a seat if all of them come at once, as against being crowded in the small cubicle where my conked out PC resides.

However, it robs me of the laughter and jest that is usually present in the neighboring cubicles or heard in the corridors. I also miss the short unadvertised snacks in the nearby cubicles. But, for a change, it is a nice feeling to sit in a big room and have the whole room to oneself. It is as if living a life of the future, for perhaps such a work place can be obtained in not less than half a decade. A strange feeling of ‘importance’!

Sunday, November 28, 2010

The First Smile



She smiled at us for the first time!
The struggle for the last 10 months was completely worth it for just this one second smile!

:-)

Thursday, November 18, 2010

Sleuthing

When I was a teen, I thought Franklin W. Dixon was the greatest author ever. He had churned out truly captivating books by narrating the adventures of Frank and Joe Hardy, also known as Hardy Boys. To write in such a way that a particular age group of the population laps up the literature is indeed an amazing art. I have read over 100 Hardy Boys books and it always intrigued me how one person can write so many novels at such a rapid pace. The answer came a good decade later. There really was no one called Franklin W. Dixon. It was just a pen name used by many authors! No wonder the writing style differed across books!

Funny, huh?! A fictitious author who writes really good fiction! But then I guess the majority of the success of Hardy Boys should really go to Leslie McFarlane who started the series, and without doubt, it is the first few books in the series that were really fascinating.

I guess teenage is the age when solving puzzles becomes a craze. It is ‘the thing to do’. And why not? It is fun, it is fulfilling and it is exhilarating. Hardy Boys introduced me to nice and simple literature on sleuthing. Just about the same time, I used to see Remington Steele, but being new to the US accent, I couldn’t understand half the cases nor how it was solved. Cluedo was very interesting. So was Kharamchand. And Derrick. And Tehkikaat. But more than the soap, I liked the smell of the book as I flicked page after page of murder mysteries. There was something about “investigation”, of “finding clues”, of “solving a case” that seemed enchanting, like a world of its own.

But I never dreamt of becoming a detective. It was good only in TV and books. Little did I know that I would almost end up becoming like a ‘detective’!

For, most of what I do in my day-to-day life is finding resolutions to issues, which can be roughly translated to ‘detecting’ and ‘investigating’! I rummage through hundreds of thousands of software code to find that problem statement which is causing havoc. True, it is not a matter of life and death, but it sure is a matter of bread and butter!

As the joke goes, 99% of the money is to identify where the fix should be and 1% of the money is for the actual fix. In most cases, the actual fix is very minor in software. Once, after 2 days of struggle, I found the fix for a critical issue was just addition of one single enter character! Such is the nature of the work! So, the crux of the work is in ‘debugging’.

But to think in a broader sense, I guess this is common in all fields of work. In every job lies a problem of sorts, an issue. Be it medical or engineering. And the nature of the job is to find the resolution, to investigate the matter and solve the case. In each job, as I have said before, there shall always lie, temporarily, the feeling of helplessness and the matter of ‘I don’t know’ which is so annoying and frustrating…

…but only until the case is solved and makes one say “Quod Erat Demonstrandum”.

Wednesday, November 17, 2010

8

Eight.

I am neither happy nor sad.

Because I am not sure if it is an achievement or if it is a sign of failure.

:-|

It only takes a little to save a lot

There is a gasoline station near my house. Very near to the gasoline station, there was a water leakage a month ago. A pipe underneath the asphalted road had broken and the water was gushing out onto the pavement in great gusto. It was like a mini-stream. The water traversed through the length of the gasoline station and – due to the dip in the road – went all the way to the residential area and stagnated in front of many houses, before getting into drainage.

I am usually very prompt in reporting such issues to the concerned officials – be it in my locality or in my house or in my office. On couple of occasions I have even approached strangers’ houses to inform them of water leakages and overflowing overhead tanks. Somehow I just cannot stand water being wasted. My blood starts boiling if I see water getting wasted.

But this time I wanted to take a back seat and see how the situation unfolded. So on day one when I saw this, I kept quiet. I thought perhaps the BWSSB was aware of it and was working on it. Surely water wastage is of prime importance now, is it not? There are campaigns everywhere of conserving water, of harvesting rain water and of our nearness to the day when there will be no potable water.

On day two, I noticed that water was still gushing out in the same gusto. I went to the folks at the gasoline station and asked them if they had informed the BWSSB officials about it. The folks responded very derogatorily about the BWSSB officials. “This is a common occurrence. In the past, we have complained several times but no one took notice.” Half-resembles the “Wolf! Wolf!” story. Now who is to be blamed? The BWSSB or the gasoline officials? Due to pervious negligence displayed by the former, the latter is discouraged. Discouragement apart, who will suffer if one day there is no water to drink? Both the BWSSB officials and the gasoline officials. I thought I will give it one more day.

On day three, when I came home from office at 10 pm, the water was still leaking. I couldn’t believe that nobody was taking action about it. Hundreds of educated people were walking on this road daily which had now become a stream of sorts and no one bothered to complain. Forget complaining, they were not even bothered to see water getting wasted. The gasoline station folks were not bothered although the stream was right in front of them and causing them and their clients a distress. The people who stayed in the houses in front of whom the water was now stagnating were not doing anything about it. It was good drinking water that could have served hundreds of people for days together that was getting into drainage and no one was bothered about it.

Enough was enough. I went online and googled “BWSSB complaint”. The first link gave the number 22238888 and said it was monitored round the clock. I couldn’t believe Indian government officials working round the clock. Nevertheless, I called at 11 pm. It was answered in the second ring and the voice was not sleepy. He took my complaint, asked the location and land mark and thanked me for the input.

The next day, the water leakage had stopped.

I was dumbfounded. All one had to do was call the BWSSB hotline number. All one had to do get the BWSSB hotline number was to go to google. I couldn’t believe that at an era when communication is at its peak and information is available in fingertips, people are not using it for their betterment.

People are ignorant of the fact that if we don’t help the Government in making this world a better place to live, the Government cannot make this world a better place to live. It is perhaps the Government’s negative track record which stops the common man to approach the Government to fix an issue which only the Government can fix. But having said so, it should not stop the common man from raising the issue to the Government, especially when it is the common man who will be the victim in the long run. When the Government has made strides to open up channels of communication, of various ways of receiving feedback and addressing grievances, it is the duty of the general public to utilize such forums and create a positive impact to the environment.

Conserving water is synonymous to conserving electric energy. The more we save now, the more we can enjoy later and the more our kids can enjoy later. Like switching off our computer before leaving office for the day. Like switching off the fan and electric light of our cubicle before leaving office for the day. Like switching the lights off of vacant water closets even though not switched on by us. Like calling 22238888 to stop water leakages. Like calling 7760991399 to report BMTC buses that are polluting the city. Surely switching off, making a phone call are ‘little’ acts? But these have ‘high’ impact on the world in which we live in.

It only takes a little to save a lot.